We are excited to offer our first Virtual Tour Day(s) featuring eight members’ briefing centers — some that we were scheduled to visit in Santa Clara and others in areas that ABPM conferences typically don’t get to.  Simply enter the Center Tour Gallery from the lobby and click on a logo in a frame to view the tour.

 

Google - The Grove represents a new way to tell compelling stories about Google and its technology to visiting clients, partners, and guests. The traditional corporate briefing center has been re-imagined through the lens of themed entertainment and partner­ing with industry veterans to combine themed design principles with the latest Google machine learning and artificial intelligence technologies. Visitors for sales engagements, workshops, and summits deepen their relationship with Google by experiencing the magic of Google’s technology in this unique location-based experience. The Grove encompasses approximately 37,000 square feet of indoor and outdoor space and can accommodate up to 300 guests. It was purpose-built to support Google Customer Solu­tions (GCS), dedicated to bringing customers digital solutions that help their businesses grow.

 

Elekta - As a medical device company that manufactures oncology solutions for cancer care and brain disorders, Elekta is committed to ensuring everyone with cancer has access to — and benefits from — precise, personalized radiotherapy treatments. Behind the development of their new EBC at Crawley in West Sussex, UK, was the aim to help clinicians improve patients’ lives and the recognition for a better way to inspire and engage in dialogue with Elekta’s customers, the clinicians who use precision radiation medicine. With six distinct and unique zones, the facility offers each visitor a bespoke ex­perience through the use of a digital content palette that enables content to be complete­ly tailored to individual clinicians and their institutions. The design combines visual, archi­tectural, digital and virtual features that ensure visitors feel welcomed; can easily access and digest information; are not only informed of Elekta’s activities and capabilities, but are also inspired by them; and, importantly, receive a personally tailored experience.

 

Gore Capabilities Center - First developed in 2006, Gore’s first Capabilities Center created a ‘front door to Gore’. Since that foundational idea, the Capabilities Centers have evolved to create rich experiences while expanding into multiple locations. The centers allow visitors to explore many aspects of Gore with Associates, share insights, and together, discover the possibilities. This shared experience with a Gore Associate will help us both understand how we can work together to solve challenges.

 

F5 - The new F5 Customer Engagement Center (CEC) in downtown Seattle resides on the top floor of F5 Tower and reflects the company’s commitment to putting customers above everything else they do. Not only was delivering an outstanding customer-first experience the impetus behind the decision to put the CEC on the top floor, it guided the entire design process. The project team designed an experience that excites, provokes, informs, and inspires - all with a personal, customized touch. They began by imagining the desired emotional outcome, and mapped out the customers’ journey throughout the visit day. The customers’ agenda gives them reasons for moving around the floor to dis­cover new experiences and amazing 360 views, continuing to activate their “logical” and “emotional” brain by sharing relevant ideas against the backdrop of a beautiful, never-before-seen facility.

 

Hewlett Packard Enterprise - The Hewlett Packard Enterprise Executive Briefing Center, located at company headquarters in San Jose, showcases the latest in technol­ogy and innovation. Designed with customers in mind, the EBC features interactive spaces to see solutions in action, become immersed in industry-specific content, and actively participate in digital transformation discussions. Opened in early 2019, the 15,000 square foot EBC features four briefing rooms, an executive lounge, TechWorks, an Immersive Theater, and digital transformation vignettes, accompanied by breathtak­ing views of the Bay Area.

 

Omnicell - The Omnicell EBC in Cranberry Woods, PA, allows key health system influencers to receive a tailored experience and to collaborate with Omnicell experts in familiar settings of care in order to solve their challenges. With U.S. healthcare costs con­tinuing to rise, the company is harnessing emerging technologies to enhance medication safety, increase efficiency and reduce costs. The immersive EBC experience showcases Omnicell’s innovative leadership; promotes a collaborative learning environment; commu­nicates the company’s brand; and personalizes the narrative around medication and supply management. It reflects the technology leadership of the organization, touch­ing on the local strengths of Pittsburgh (robotics) and Mountain View (software), while articulating the Omnicell brand by being authentic, approachable, warm, innovative and collaborative.

 

SAP – Renovated in 2019, the SAP Experience Center is committed to helping customers become best-run businesses.  The center creates an environment for customers to explore innovative solutions and technologies.  With a stunning view of Silicon Valle, the two-floor, 8500 square foot center features six conference rooms, a demo and showcase area, a 360o immersive experience room, and a global operations center.  These dedicated spaces align with the program’s principles:  Meet, Inspire, Engage.  “EXPERIENCE SAP”.

 

Anthem - This virtual tour features the first of Anthem’s three flagship Experience Centers, which is located in Indianapolis.  The center is designed to instill confidence in clients and prospects who partner with Anthem to meet their specific needs. Its particular focus is on Anthem’s brand products and on access to the company’s senior leadership.  The facility gives visitors a fun, immersive and customized experience of the member journey by letting visitors interact directly with solutions that enhance health and wellbeing, and by using a blend of storytelling and problem solving to deliver a compelling narrative about Anthem’s future vision and present-day value.